Google launched a few updates to its Contact Center AI product today, but the most interesting one is probably the beta of its new Custom Voice service, which will let brands create their own text-to-speech voices to best represent their own brands.
Maybe your company has a well-known spokesperson for example, but it would be pretty arduous to have them record every sentence in an automated response system or bring them back to the studio whenever you launch a new product or procedure. With Custom Voice, businesses can bring in their voice talent to the studio and have them record a script provided by Google. The company will then take those recordings and train its speech models based on them.
As of now, this seems to be a somewhat manual task on Google’s side. Training and evaluating the model will take “several weeks,” the company says and Google itself will conduct its own tests of the trained model before sending it back to the business that commissioned the model. After that, the business must follow Google’s own testing process to evaluate the results and sign off on it.
For now, these custom voices are still in beta and only American English is supported so far.
It’s also worth noting that Google’s review process is meant to ensure that the result is aligned with its internal AI Principles, which it released back in 2018.
Like with similar projects, I would expect that this lengthy process of creating custom voices for these contact center solutions will become mainstream quickly. While it will just be a gimmick for some brands (remember those custom voices for stand-alone GPS systems back in the day?), it will allow the more forward-thinking brands to distinguish their own contact center experiences from those of the competition. Nobody likes calling customer support, but a more thoughtful experience that doesn’t make you think you’re talking to a random phone tree may just help alleviate some of the stress at least.
When Google announced Anthos last year at Google Cloud Next, it was a pretty big deal. Here was a cloud company releasing a product that purported to help you move your applications between cloud companies like AWS and Azure — that would be GCP’s competitors — because it’s what customers demanded.
Google tapped into genuine anxiety tech leaders at customer companies are having over vendor lock-in in the cloud. Back in the client-server days, most of these folks got locked into a tech stack where they were at the mercy of the vendor. It’s something companies desperately want to avoid this go-round.
With Anthos, Google claimed you could take an application, package it in a container, and then move it freely between clouds without having to rewrite it for the underlying infrastructure. It was and remains a compelling idea.
This year, the company is updating the product to include a couple of speciality workloads that didn’t get into version 1.0 last year. For starters, many customers aren’t just multi-cloud, meaning they have workloads on various infrastructure cloud vendors, they are also hybrid. That means they still have workloads on-prem in their own data centers, as well as in the cloud, and Google wanted to provide a way to include these workloads in Anthos.
Pali Bhat, VP of product and design at Google Cloud says they have heard customers still have plenty of applications on premises and they want a way to package them as containerized, cloud native workloads.
“They do want to be able to bring all of the benefits of cloud to both their own data centers, but also to any cloud they choose to use. And what Anthos enables them to do is go on this journey of modernization and digital transformation and be able to take advantage of it by writing once and running it anywhere, and that’s a really cool vision,” Bhat said.
And while some companies have made the move from on prem to the cloud, they still want the comfort of working on bare metal where they are the only tenant. The cloud typically offers a multi-tenant environment where users share space on servers, but bare metal gives a customer the benefits of being in the cloud with the ability to control your own destiny as you do on prem.
Customers were asking for Anthos to support bare metal, and so Google gave the people what they wanted and are releasing a beta of Anthos for bare metal this week, which Bhat says provides the answer for companies looking to have the benefits of Anthos at the edge.
“[The bare metal support] lets customers run Anthos […] at edge locations without using any hypervisor. So this is a huge benefit for customers who are looking to minimize unnecessary overhead and unlock new use cases, especially both in the cloud and on the edge,” Bhat said.
Anthos is part of a broader cloud modernization platform that Google Cloud is offering customers that includes GKE (the Kubernetes engine), Cloud Functions (the serverless offering) and Cloud Run (container run time platform). Bhat says this set of products taps into a couple of trends they are seeing with customers. First of all, as we move deeper into the pandemic companies are looking for ways to cut costs while making a faster push to the cloud. The second is taking advantage of that push by becoming more agile and innovative.
It seems to be working. Bhat reports that in Q2, the company the company has seen a lot of interest. “One of the things in Q2 of 2020 that we’ve seen is that just Q2, over 100,000 companies used our application modernization platform and services,” he said.
When Congress called in tech CEOs to testify a few weeks ago, it felt like a defining moment. Hundreds of startups have become unicorns, with the largest worth more than $1 trillion (or perhaps $2 trillion). Indeed, modern tech companies have become so entrenched, Facebook is the only one of the Big Five American tech shops worth less than 13 figures.
The titanic valuations of many companies are predicated on current performance, cash on hand and lofty expectations for future growth. The pandemic has done little to stem Big Tech’s forward march and many startups have seen growth rates accelerate as other sectors rushed to support a suddenly remote workforce.
But inside tech’s current moment in the sun is a concern that Congress worked to highlight: are these firms behaving anti-competitively?
By now you’ve heard the arguments concerning why Big Tech may be too big, but there’s a neat second story that we, the Equity crew, have been chatting about: some startups are racing into the big kill zone.
They have to be a bit foolhardy to take on Google Gmail and Search, Amazon’s e-commerce platform or Apple’s App Store. Yet, there are startups targeting all of these categories and more, some flush with VC funding from investors who are eager to take a swing at tech’s biggest players
If the little companies manage to carve material market share for themselves, arguments that Big Tech was just too big to kill — let alone fail — will dissolve. But today, their incumbency is a reality and these startups are merely bold.
Still, when we look at the work being done, there are enough companies staring down the most valuable companies in American history (on an unadjusted basis) that we had to shout them out. Say hello to the “anti-antitrust club.”
Hey and Superhuman are coming after Gmail
Gmail has been the undisputed leader in consumer email for years (if not enterprise email, where Microsoft has massive inroads due to Exchange and Outlook). Startups have contested that market, including Mailbox, which sold to Dropbox for about $100 million back in 2013, but whenever a new feature came along that might entice users, Gmail managed to suck it up into its app.
Amazon has found a new partner to expand the reach of its cloud services business AWS in India, the world’s second largest internet market.
On Wednesday, the e-commerce giant announced it has partnered with Bharti Airtel, the third-largest telecom operator in India with more than 300 million subscribers, to sell a wide-range of AWS offerings under Airtel Cloud brand to small, medium, and large-sized businesses in the country.
The deal could help AWS, which leads the cloud market in India, further expand its dominance in the country. The move follows a similar deal Reliance Jio, India’s largest telecom operator, struck with Microsoft last year to sell cloud services to small businesses. The two announced a 10-year partnership to “serve millions of customers.”
“AWS brings over 175 services. We pretty much support any workload on the cloud. We have the largest and the most vibrant community of customers,” said Puneet Chandok, President of AWS in India and South Asia, said on a call with reporters.
The two companies, which had a similar partnership in 2015, will also collaborate on building new services and help existing customers migrate to Airtel Cloud, they said.
Today’s deal illustrates Airtel’s push to build businesses beyond its telecom venture, said Harmeen Mehta, Global CIO and Head of Cloud and Security Business at Airtel, said on the call. Last month, Airtel partnered with Verizon — which is TechCrunch’s parent company — to sell BlueJeans video conferencing service to business customers in India.
Deals with carriers were very common a decade ago in India as tech giants looked to acquire new users in the country. Replicating a similar strategy now illustrates the phase of the cloud adoption in the nation.
Nearly half a billion people in India came online last decade. And slowly, small businesses and merchants are also beginning to use digital tools, storage services, and accept online payments.
India has emerged as one of the emerging leading grounds for cloud services. The public cloud services market of the country is estimated to reach $7.1 billion by 2024, according to research firm IDC.
The cloud market is coming into its own during the pandemic as the novel coronavirus forced many companies to accelerate plans to move to the cloud, even while the market was beginning to mature on its own.
This week, the big three cloud infrastructure vendors — Amazon, Microsoft and Google — all reported their earnings, and while the numbers showed that growth was beginning to slow down, revenue continued to increase at an impressive rate, surpassing $30 billion for a quarter for the first time, according to Synergy Research Group numbers.
Google is launching a major update to its G Suite productivity tools today that will see a deep integration of Gmail, Chat, Meet and Rooms on the web and on mobile, as well as other tools like Calendar, Docs, Sheets and Slides. This integration will become available in the G Suite early adopter program, with a wider roll-out coming at a later time.
The G Suite team has been working on this project for about a year, though it fast-tracked the Gmail/Meet integration, which was originally scheduled to be part of today’s release, as part of its response to the COVID-19 pandemic.
At the core of today’s update is the idea that we’re all constantly switching between different modes of communication, be that email, chat, voice or video. So with this update, the company is bringing all of this together, with Gmail being the focal point for the time being, given that this is where most users already find themselves for hours on end anyway.
Google is branding this initiative as a ‘better home for work’ and in practice, it means that you’ll not just see deeper integrations between products, like a fill calendaring and file management experience in Gmail, but also the ability to have a video chat open on one side of the window while collaboratively editing a document in real-time on the other.
Image Credits: Google
According to G Suite VP and GM Javier Soltero, the overall idea here is not just to bring all of these tools closer together to reduce the task-switching that users have to do.
Image Credits: Google
“We’re announcing something we’ve been working on since a little bit before I even joined Google last year: a new integrated workspace designed to bring together all the core components of communication and collaboration into a single surface that is not just about bringing these ingredients into the same pane of glass, but also realizes something that’s greater than the sum of its parts,” he told me ahead of today’s announcement. “The degree of integration across the different modes of communication, specifically email, chat, and video calling and voice video calling along with our existing physical existing strength in collaboration.”
Just like on the web, Google also revealed some of its plans when it first announced its latest major update to Gmail for mobile in May, with its Meet integration in the form of a new bar at the bottom of the screen for moving between Mail and Meet. With this, it’s expanding this to include native Chat and Rooms support as well. Soltero noted that Google things of these four products as the “four pillars of the integrated workspace.” Having them all integrated into a single app means you can manage the notification behavior of all of them in a single place, for example, and without the often cumbersome task-switching experience on mobile.
For now, these updates are specific to G Suite, though similar to Google’s work around bringing Meet to consumers, the company plans to bring this workspace experience to consumers as well, but what exactly that will look like still remains to be seen. “Right now we’re really focused. The people who urgently need this are those involved in productivity scenarios. This idea of ‘the new home for work’ is much more about collaboration that is specific to professional settings, productivity and workplace settings,” Soltero said.
But there is more…
Google is also announcing a few other feature updates to its G Suite line today. Chat rooms, for example, are now getting shared files and tasks, with the ability to assign tasks and to invite users from outside your company into rooms. These rooms now also let you have chats open on one side and edit a document on the other, all without switching to a completely different web app.
Also new is the ability in Gmail to search not just for emails but also chats, as well as new tools to pin important rooms and new ‘do not disturb’ and ‘out of office’ settings.
One nifty new feature of these new integrated workspaces is that Google is also working with some of its partners to bring their apps into the experience. The company specifically mentions DocuSign, Salesforce and Trello. These companies already offer some deep Gmail integrations, including integrations with the Gmail sidebar, so we’ll likely see this list expand over time.
Meet itself, too, is getting some updates in the coming weeks with ‘knocking controls’ to make sure that once you throw somebody out of a meeting, that person can’t come back, and safety locks that help meeting hosts decide who can chat or present in a meeting.
At its virtual Cloud Next ’20 event, Google Cloud today announced Confidential VMs, a new type of virtual machine that makes use of the company’s work around confidential computing to ensure that data isn’t just encrypted at rest but also while it is in memory.
“We already employ a variety of isolation and sandboxing techniques as part of our cloud infrastructure to help make our multi-tenant architecture secure,” the company notes in today’s announcement. “Confidential VMs take this to the next level by offering memory encryption so that you can further isolate your workloads in the cloud. Confidential VMs can help all our customers protect sensitive data, but we think it will be especially interesting to those in regulated industries.”
In the backend, Confidential VMs make use of AMD’s Secure Encrypted Virtualization feature, available in its second-generation EPYC CPUs. With that, the data will stay encrypted when used and the encryption keys to make this happen are automatically generated in hardware and can’t be exported — and with that, even Google doesn’t have access to the keys either.
Image Credits: Google
Developers who want to shift their existing VMs to a Confidential VM can do so with just a few clicks. Google notes that it built Confidential VMs on top of its Shielded VMs, which already provide protection against rootkits and other exploits.
“With built-in secure encrypted virtualization, 2nd Gen AMD EPYC processors provide an innovative hardware-based security feature that helps secure data in a virtualized environment,” said Raghu Nambiar, corporate vice president, Data Center Ecosystem, AMD. “For the new Google Compute Engine Confidential VMs in the N2D series, we worked with Google to help customers both secure their data and achieve performance of their workloads.”
That last part is obviously important, given that the extra encryption and decryption steps do incur at least a minor performance penalty. Google says it worked with AMD and developed new open-source drivers to ensure that “the performance metrics of Confidential VMs are close to those of non-confidential VMs.” At least according to the benchmarks Google itself has disclosed so far, both startup times and memory read and throughput performance are virtually the same for regular VMs and Confidential VMs.
At its virtual Cloud Next ’20 event, Google today announced a number of updates to its cloud portfolio, but the public alpha launch of BigQuery Omni is probably the highlight of this year’s event. Powered by Google Cloud’s Anthos hybrid-cloud platform, BigQuery Omni allows developers to use the BigQuery engine to analyze data that sits in multiple clouds, including those of Google Cloud competitors like AWS and Microsoft Azure — though for now, the service only supports AWS, with Azure support coming later.
Using a unified interface, developers can analyze this data locally without having to move data sets between platforms.
“Our customers store petabytes of information in BigQuery, with the knowledge that it is safe and that it’s protected,” said Debanjan Saha, the GM and VP of Engineering for Data Analytics at Google Cloud, in a press conference ahead of today’s announcement. “A lot of our customers do many different types of analytics in BigQuery. For example, they use the built-in machine learning capabilities to run real-time analytics and predictive analytics. […] A lot of our customers who are very excited about using BigQuery in GCP are also asking, ‘how can they extend the use of BigQuery to other clouds?’ ”
Image Credits: Google
Google has long said that it believes that multi-cloud is the future — something that most of its competitors would probably agree with, though they all would obviously like you to use their tools, even if the data sits in other clouds or is generated off-platform. It’s the tools and services that help businesses to make use of all of this data, after all, where the different vendors can differentiate themselves from each other. Maybe it’s no surprise then, given Google Cloud’s expertise in data analytics, that BigQuery is now joining the multi-cloud fray.
“With BigQuery Omni customers get what they wanted,” Saha said. “They wanted to analyze their data no matter where the data sits and they get it today with BigQuery Omni.”
Image Credits: Google
He noted that Google Cloud believes that this will help enterprises break down their data silos and gain new insights into their data, all while allowing developers and analysts to use a standard SQL interface.
Today’s announcement is also a good example of how Google’s bet on Anthos is paying off by making it easier for the company to not just allow its customers to manage their multi-cloud deployments but also to extend the reach of its own products across clouds. This also explains why BigQuery Omni isn’t available for Azure yet, given that Anthos for Azure is still in preview, while AWS support became generally available in April.
Google, in collaboration with a number of academic leaders and its consulting partner SADA Systems, today announced the launch of the Open Usage Commons, a new organization that aims to help open-source projects manage their trademarks.
To be fair, at first glance, open-source trademarks may not sound like it would be a major problem (or even a really interesting topic), but there’s more here than meets the eye. As Google’s director of open source Chris DiBona told me, trademarks have increasingly become an issue for open-source projects, not necessarily because there have been legal issues around them, but because commercial entities that want to use the logo or name of an open-source project on their websites, for example, don’t have the reassurance that they are free to use those trademarks.
“One of the things that’s been rearing its ugly head over the last couple years has been trademarks,” he told me. “There’s not a lot of trademarks in open-source software in general, but particularly at Google, and frankly the higher tier, the more popular open-source projects, you see them more and more over the last five years. If you look at open-source licensing, they don’t treat trademarks at all the way they do copyright and patents, even Apache, which is my favorite license, they basically say, nope, not touching it, not our problem, you go talk.”
Traditionally, open-source licenses didn’t cover trademarks because there simply weren’t a lot of trademarks in the ecosystem to worry about. One of the exceptions here was Linux, a trademark that is now managed by the Linux Mark Institute on behalf of Linus Torvalds.
With that, commercial companies aren’t sure how to handle this situation and developers also don’t know how to respond to these companies when they ask them questions about their trademarks.
“What we wanted to do is give guidance around how you can share trademarks in the same way that you would share patents and copyright in an open-source license […],” DiBona explained. “And the idea is to basically provide that guidance, you know, provide that trademarks file, if you will, that you include in your source code.”
Google itself is putting three of its own open-source trademarks into this new organization: the Angular web application framework for mobile, the Gerrit code review tool and the Istio service mesh. “All three of them are kind of perfect for this sort of experiment because they’re under active development at Google, they have a trademark associated with them, they have logos and, in some cases, a mascot.”
One of those mascots is Diffi, the Kung Fu Code Review Cuckoo, because, as DiBona noted, “we were trying to come up with literally the worst mascot we could possibly come up with.” It’s now up to the Open Usage Commons to manage that trademark.
DiBona also noted that all three projects have third parties shipping products based on these projects (think Gerrit as a service).
Another thing DiBona stressed is that this is an independent organization. Besides himself, Jen Phillips, a senior engineering manager for open source at Google is also on the board. But the team also brought in SADA’s CTO Miles Ward (who was previously at Google); Allison Randal, the architect of the Parrot virtual machine and member of the board of directors of the Perl Foundation and OpenStack Foundation, among others; Charles Isbel, the dean of the Georgia Institute of Technology College of Computing, and Cliff Lampe, a professor at the School of Information at the University of Michigan and a “rising star,” as DiBona pointed out.
“These are people who really have the best interests of computer science at heart, which is why we’re doing this,” DiBona noted. “Because the thing about open source — people talk about it all the time in the context of business and all the rest. The reason I got into it is because through open source we could work with other people in this sort of fertile middle space and sort of know what the deal was.”
Google Cloud today announced the launch of Filestore High Scale, a new storage option — and tier of Google’s existing Filestore service — for workloads that can benefit from access to a distributed high-performance storage option.
With Filestore High Scale, which is based on technology Google acquired when it bought Elastifile in 2019, users can deploy shared file systems with hundreds of thousands of IOPS, 10s of GB/s of throughput and at a scale of 100s of TBs.
“Virtual screening allows us to computationally screen billions of small molecules against a target protein in order to discover potential treatments and therapies much faster than traditional experimental testing methods,” says Christoph Gorgulla, a postdoctoral research fellow at Harvard Medical School’s Wagner Lab., which already put the new service through its paces. “As researchers, we hardly have the time to invest in learning how to set up and manage a needlessly complicated file system cluster, or to constantly monitor the health of our storage system. We needed a file system that could handle the load generated concurrently by thousands of clients, which have hundreds of thousands of vCPUs.”
The standard Google Cloud Filestore service already supports some of these use cases, but the company notes that it specifically built Filestore High Scale for high-performance computing (HPC) workloads. In today’s announcement, the company specifically focuses on biotech use cases around COVID-19. Filestore High Scale is meant to support tens of thousands of concurrent clients, which isn’t necessarily a standard use case, but developers who need this kind of power can now get it in Google Cloud.
In addition to High Scale, Google also today announced that all Filestore tiers now offer beta support for NFS IP-based access controls, an important new feature for those companies that have advanced security requirements on top of their need for a high-performance, fully managed file storage service.
Last year, Google launched the beta of Currents, which was essentially a rebrand of Google+ for G Suite users, since Google+ for consumers went to meet its maker in April 2019. While Google+ was meant to be an all-purpose social network, the idea behind Currents is more akin to what Microsoft is doing with Yammer or Facebook with Workplace. It’s meant to give employees a forum for internal discussions and announcements.
To complicate matters, Google kept Google+ around, even after the launch of Currents, but in an email to G Suite admins, it has now announced that Google+ for G Suite will close its doors on July 6, after which there will be no way to opt out of Currents or revert back to Google+.
And with that, Google has driven the final nail into Google+’s coffin. The Google+ mobile apps will be automatically updated to Currents. All existing links to Google+ will redirect to Currents.
Currents is all business — and while I’m not aware of a lot of companies that use it, it looks to be a solid option for companies that would otherwise use the Yammer/Teams combination in the Microsoft ecosystem. Now, I guess, we can start the countdown before Google launches another social network.
If you want to take a stroll down memory lane, check out our history of Google+ below:
Google dropped out of the Pentagon’s JEDI cloud contract battle fairly early in the game, citing it was in conflict with its “AI principals.” However, today the company announced a new 7 figure contract with DoD’s Defense Innovation Unit (DIU), a big win for the cloud unit and CEO Thomas Kurian.
While the company would not get specific about the number, the new contract involves using Anthos, the tool the company announced last year to secure DIU’s multi-cloud environment. In spite of the JEDI contract involving a single vendor, the DoD has always used solutions from all three major cloud vendors — Amazon, Microsoft and Google — and this solution will provide a way to monitor security across all three environments, according to the company.
“Multi-cloud is the future. The majority of commercial businesses run multi-cloud environments securely and seamlessly, and this is now coming to the federal government as well,” Mike Daniels, VP of Global Public Sector at Google Cloud told TechCrunch.
The idea is to manage security across three environments with help from cloud security vendor Netskope, which is also part of the deal.”The multi-cloud solution will be built on Anthos, allowing DIU to run web services and applications across Google Cloud, Amazon Web Services, and Microsoft Azure — while being centrally managed from the Google Cloud Console,” the company wrote in a statement.
Daniels says that while this is a deal with DIU, he could see it expanding to other parts of DoD. “This is a contract with the DIU, but our expectation is that the DoD will look at the project as a model for how to implement their own security posture.”
While JEDI, a $10 billion, winner-take-all prize remains mired in controversy and an on-going battle between The Pentagon, Amazon and Microsoft, this deal shows that the defense department is looking at advanced technology like Anthos to help it manage a multi-cloud world regardless of what happens with JEDI.
Microsoft today announced the launch of the Microsoft Cloud for Healthcare, an industry-specific cloud solution for healthcare providers. This is the first in what is likely going to be a set of cloud offerings that target specific verticals and extends a trend we’ve seen among large cloud providers (especially Google), who tailor specific offerings to the needs of individual industries.
“More than ever, being connected is critical to create an individualized patient experience,” writes Tom McGuinness, Corporate Vice President, Worldwide Health at Microsoft, and Dr. Greg Moore, Corporate Vice President, Microsoft Health, in today’s announcement. “The Microsoft Cloud for Healthcare helps healthcare organizations to engage in more proactive ways with their patients, allows caregivers to improve the efficiency of their workflows and streamline interactions with Classified as Microsoft Confidentialpatientswith more actionable results.”
Like similar Microsoft-branded offerings from the company, Cloud for Healthcare is about bringing together a set of capabilities that already exist inside of Microsoft. In this case, that includes Microsoft 365, Dynamics, Power Platform and Azure, including Azure IoT for monitoring patients. The solution sits on top of a common data model that makes it easier to share data between applications and analyze the data they gather.
“By providing the right information at the right time, the Microsoft Cloud for Healthcare will help hospitals and care providers better manage the needs of patients and staff and make resource deployments more efficient,” Microsoft says in its press materials. “This solution also improves end-to-end security compliance and accessibility of data, driving better operational outcomes.”
Since Microsoft never passes up a chance to talk up Teams, the company also notes that its communications service will allow healthcare workers to more efficiently communicate with each other, but it also notes that Teams now includes a Bookings app to help its users — including healthcare providers — schedule, manage and conduct virtual visits in Teams. Some of the healthcare systems that are already using Teams include St Luke’s University Health Network, Stony Brook Medicine, Confluent Health, and Calderdale & Huddersfield NHSFoundationTrust in the UK.
In addition to Microsoft’s own tools, the company is also working with its large partner ecosystem to provide healthcare providers with specialized services. These include the likes of Epic, Allscripts, GE Healthcare, Adaptive Biotechnologies and Nuance.
Google Cloud today announced the next step in its partnership with VMware: the Google Cloud VMware Engine. This fully managed service provides businesses with a full VMware Cloud Foundation stack on Google Cloud to help businesses easily migrate their existing VMware-based environments to Google’s infrastructure. Cloud Foundation is VMware’s stack for hybrid and private cloud deployments
Given Google Cloud’s focus on enterprise customers, it’s no surprise that the company continues to bet on partnerships with the likes of VMware to attract more of these companies’ workloads. Less than a year ago, Google announced that VMware Cloud Foundation would come to Google Cloud and that it would start supporting VMware workloads. Then, last November, Google Cloud acquired CloudSimple, a company that specialized in running VMware environments and that Google had already partnered with for its original VMware deployments. The company describes today’s announcement as the third step in this journey.
VMware Engine provides users with all of the standard Cloud Foundation components: vSphere, vCenter, vSAN, NSX-T and HCX. With this, Google Cloud General Manager June Yang notes in today’s announcement, businesses can quickly stand up their own software-defined data center in the Google Cloud.
“Google Cloud VMware Engine is designed to minimize your operational burden, so you can focus on your business,” she notes. “We take care of the lifecycle of the VMware software stack and manage all related infrastructure and upgrades. Customers can continue to leverage IT management tools and third-party services consistent with their on-premises environment.”
Google is also working with third-party providers like NetApp, Veeam, Zerto, Cohesity and Dell Technologies to ensure that their solutions work on Google’s platform, too.
“As customers look to simplify their cloud migration journey, we’re committed to build cloud services to help customers benefit from the increased agility and efficiency of running VMware workloads on Google Cloud,” said Bob Black, Dell Technologies Global Lead Alliance Principal at Deloitte Consulting. “By combining Google Cloud’s technology and Deloitte’s business transformation experience, we can enable our joint customers to accelerate their cloud migration, unify operations, and benefit from innovative Google Cloud services as they look to modernize applications.””
For a few years now, Microsoft has offered Azure Cache for Redis, a fully managed caching solution built on top of the open-source Redis project. Today, it is expanding this service by adding Redis Enterprise, Redis Lab’s commercial offering, to its platform. It’s doing so in partnership with Redis Labs and while Microsoft will offer some basic support for the service, Redis Labs will handle most of the software support itself.
Julia Liuson, Microsoft’s corporate VP of its developer tools division, told me that the company wants to be seen as a partner to open-source companies like Redis Labs, which was among the first companies to change its license to prevent cloud vendors from commercializing and repackaging their free code without contributing back to the community. Last year, Redis Labs partnered with Google Cloud to bring its own fully managed service to its platform and so maybe it’s no surprise that we are now seeing Microsoft make a similar move.
Liuson tells me that with this new tier for Azure Cache for Redis, users will get a single bill and native Azure management, as well as the option to deploy natively on SSD flash storage. The native Azure integration should also make it easier for developers on Azure to integrate Redis Enterprise into their applications.
It’s also worth noting that Microsoft will support Redis Labs’ own Redis modules, including RediSearch, a Redis-powered search engine, as well as RedisBloom and RedisTimeSeries, which provide support for new datatypes in Redis.
“For years, developers have utilized the speed and throughput of Redis to produce unbeatable responsiveness and scale in their applications,” says Liuson. “We’ve seen tremendous adoption of Azure Cache for Redis, our managed solution built on open source Redis, as Azure customers have leveraged Redis performance as a distributed cache, session store, and message broker. The incorporation of the Redis Labs Redis Enterprise technology extends the range of use cases in which developers can utilize Redis, while providing enhanced operational resiliency and security.”